We're pretty straightforward about how we handle your info. No corporate jargon here - just honest explanations of what we collect and why.
Last updated: October 17, 2025
Look, we're an architecture studio, not a data mining operation. When you reach out to us about a project or browse our work, we collect some basic info - but only what's actually needed to have a conversation and potentially work together. We're based in Vancouver and follow Canadian privacy laws (PIPEDA, for those keeping track).
This policy covers our website, client communications, and any data that comes through our doors - whether that's via email, phone calls, or in-person consultations at our West Georgia Street office.
We don't buy data from third parties or scrape social media. If we have your info, it's because you gave it to us or you visited our website.
Pretty straightforward stuff here. We use your information to:
Get back to you about project questions, schedule consultations, send you info you've requested
Manage projects, coordinate with consultants, share designs and documentation with clients
Understand what types of projects interest people, which portfolio pieces resonate, where our website needs work
Send occasional updates about our work, sustainable design insights - but only if you've opted in
We're not selling your data, building advertising profiles, or doing anything weird with it. It's all about delivering good architectural services and maintaining relationships with clients.
Under Canadian privacy law, you've got some solid rights when it comes to your personal information. Here's what you can do:
Request a copy of what we've got on file about you
Update or fix any incorrect information
Ask us to remove your data (with some legal exceptions)
Unsubscribe from marketing emails anytime
Change your mind about how we use your data
Contact the Privacy Commissioner if you're unhappy
To exercise any of these rights, just shoot us an email at info@emberthalvenarequint.info or give us a call at (604) 555-0847. We'll get back to you within 30 days.
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We take reasonable precautions to protect your information - encrypted connections, secure servers, regular backups, limited access to sensitive data. But let's be real: no system is 100% bulletproof. We do our best and stay current with security practices, but we can't guarantee absolute security (nobody honestly can).
We keep your information for as long as we're working together, plus whatever's required by professional regulations and tax law (usually around 7 years for project files). After that, we securely delete or anonymize it. If you just filled out a contact form but we never ended up working together, we'll typically purge that info after a couple years of inactivity.
We might update this policy occasionally as our practice evolves or laws change. When we do, we'll update the date at the top and notify active clients if there's anything significant. We're not gonna pull any sneaky rewrites - changes will be straightforward and in line with current privacy standards.
If something here doesn't make sense or you want more details about how we handle your information, just reach out. We're happy to walk you through it over coffee at our Vancouver office or on a quick call.
Email: info@emberthalvenarequint.info
Phone: (604) 555-0847
Office: 1247 West Georgia Street, Suite 302, Vancouver, BC V6E 4E1